F.A.Q.
Welcome to the RealtyScoreCard Neighborhood’s Frequently Asked Questions Page
RealtyScoreCard.com was developed by a realty insider who is concerned about homeowners making UNINFORMED decisions when it comes to their REALTY EXPERIENCE. RSC stands firm on the belief that YOU deserve to be treated in a fair and professional manner at all times and to truly have a chance to be fully INFORMED when it comes to your real estate transactions.
At RealtyScoreCard we believe that an informed neighbor is the best kind to have in our neighborhood. Please take a moment to see if we can answer any of your questions below. If you don’t find what you are looking for please don’t hesitate to contact a RSC Neighborhood Rep anytime day or night at questions@realtyscorecard.com a member of the RSC Team will contact you within 24 hrs to address your concerns.
General
What is RealtyScoreCard.com?
RealtyScorecard.com is the only online resource established by the people, for the people designed to change the way real estate is conducted nationwide.
Do I have to pay to join RealtyScoreCard.com?
There are no fees to join the RSC Neighborhood™ or to receive our monthly newsletter, Tip and Tools. There are some advertising opportunities throughout the site though.
What RealtyScoreCard.com is NOT?
We do our best to provide you with the most useful realty platform on the web to help you become more informed when conducting a real estate transaction, but there are some things we don't do. We don't make personal recommendations nor do we endorse any specific services. Please always contact the Realty Pro™ directly and interview them prior to making any decisions to conduct business with them. We also won’t give you legal advice about a current or past transaction. Please use your attorney for this. Lastly, please remember the posts are from neighbors and do not necessarily represent the ideas, interests or opinions of the staff of RSC.
How Do I Create An Account?
Becoming a ‘New Neighbor’ is easy. After you close this window, simply click the "Login/Create Account" link on the right of any page located in the User Menu.
Enter your e-mail address, choose a password and screen name, and answer a few questions. It's that simple! You can also add some information to your Profile so your Neighbors will know a bit about you. Once you are registered you will have access to all of our Tips, Tools and Resources that will educate and inform you even more when it comes to buying, selling or refinancing your real estate.
Why Do Neighbors Use RealtyScoreCard.com?
By having access to all of the RealtyScoreCard review’s it means that you do not need to “know somebody who knows somebody” just to find the best Realty Pro’s in your neighborhood.
the RealtyScoreCard.com Neighborhood™ offers you a safe & easy way for you and your neighbors to share opinions about the Realty Pros You Know, Like & Trust ©
Who Uses RealtyScoreCard.com?
Anyone who has bought, sold, refinanced or are looking to buy a home all across the nation AND especially anyone who is looking for a Realty Pro to help them with their real estate transaction.
What or Who Should I Be Reviewing On RealtyScoreCard.com?
RealtyScoreCard.com is the place to review Realty Pro’s that you have worked with to help you buy, sell, refinance, search for a home or anything else related to your real estate transaction.
Who Can See Me and My Reviews?
Neighbors can see your chosen ‘User Name’ and read your reviews. You may also add a photo and set up a RSC Neighbor Profile™. But only members of the RSC Community can comment or reply to your reviews.
Can business owners message me after I review their business?
Business owners are real people too and sometimes they'd like to reach out to the people who have reviewed their business. We've created a feature that allows business owners to privately message those who have reviewed their business. If you'd prefer not to be contacted by business owners, you do not have to accept their connection request. The connection requests (if any) can be found in your Profile section.
Does RealtyScoreCard.com offer reviews of Realty Pro’s in my area?
RealtyScoreCard.com is a fast growing neighborhood. We are ever expanding to serve neighborhoods all across the nation. If you don’t find reviews for Realty Pro’s in your area talk to your friends, family and colleagues to encourage them to start sharing their experiences on RSC, you’ll be amazed at how eager they will be to lend a helping hand.
What is a KLT Shield of Approval?
A KLT Shield of Approval© is awarded to outstanding Realty Pro’s. When a RSC neighbor shares their experiences working with local Realty Pro’s that they KNOW, LIKE & TRUST. That Realty Pro can be eligible to be awarded a KLT Shield of Approval. When you see the Know Like Trust Shield of Approval© you can be assured that you are reading a review of a Realty Pro© that is highly rated by your fellow RSC Neighbors.
What is the RSC Good Neighbor Award™?
The Good Neighbor Award™ is our way of recognizing and rewarding those neighbors who are active RSC community members, both on and off the site.
Good Neighbor-worthiness is based on a number of things, some of which include well-written and personal reviews of local Realty Pro’s, being accountable for those reviews, (verifiable and accurate) sharing useful tips and tools with other neighbors, and working towards a more informed nation.
When YOUR neighbors visit RealtyScoreCard.com and see you have earned The Good Neighbor Award™, they will be assured you are here to help, you are sharing in your community and our nations success, when it comes to buying, selling or refinancing will be improved!
If you think you or someone you know might be ready to be awarded the Good Neighbor Award, send us an email telling us why to yes@realtyscorecard.com!
For more on the Good Neighbor Award, visit www.realtyscorecard.com/neighbor/.
Is RealtyScoreCard.com just a place for rants?
We encourage all the RSC Neighbors to be truthful about their experiences and consider at all times how their experience may help another RSC Neighbor. RealtyScoreCard posts and categorizes both rants & raves to provide honest/unbiased reviews that highlight the best professionals in the real estate industry.
How do I verify my RealtyScoreCard membership?
When you've completed the registration process, you will receive an email with a special link. Click the verification link, or copy and paste it into your browser. Your account will be verified at this point. Please remember, you will not be able to post a review until this process is complete and has been verified. If it doesn't work please let us know.
How do I change my basic membership information?
To edit your profile or to change your account preferences, log in and click on the "My Profile Tab" link that appears at the right of any page located in the User Menu. You will be able to edit your account preferences here.
How do I change my email address?
Your email addresses and password are found under "My Profile" which appears in the right section of the User Menu of any page. Click that link and you will be taken to your Account Settings page where you may edit any of your current settings.
Who can see my name?
As a RSC Neighborhood Member only your User Name will appear on the site. If you are a Realty Pro™ all RSC Members will be able to access your full business name.
Can I write RSC reviews under multiple accounts?
No. In order to maintain the integrity of the RSC Neighborhood we keep a close eye out for fake reviews. It's not ok for you to write multiple reviews from multiple accounts about the same business, so we delete multiple accounts when we see them.
Creating Reviews
What makes for a great review?
RealtyScoreCard.com reviews are informative, smart & easy to identify with because people just like you take the time to share their experiences with you on conducting business with Realty Pro’s in your neighborhood.
The best reviews are personal and experiential, and tend to offer helpful suggestions, perhaps even an insider tip or two. The most useful reviews sometimes make mention of unique qualities that make the Realty Pro special or the type of person who might also like to work with that specific Realty Pro.
What and Who am I reviewing?
Any Realty related business, service. Think: Title/Escrow Agents, Attorneys, Real Estate Agents, Real Estate Brokers, Mortgage Brokers, Lenders, Banks, Foreclosure Consultants, Short Sale Consultants, Real Estate Investors, Home Inspectors, Appraisers, Auction Companies and any other Realty Pro’s you have worked with.
Can I review a Realty Pro I'm connected to?
Please do not review your own business or a business at which you have been or are currently employed with. Remember your neighbor is expecting to read honest, unbiased and fair reviews from you.
What if my Realty Pro offers me something free or at a discount to write them a review?
RSC Neighbors do NOT accept freebies or discounts in exchange for reviews. For example, if a realtor offers you a $250 discount on their services in exchange for a 5 star review you should not accept his or her offer.
If you were given something for free or a discount from a Realty Pro you’ve worked with and it was directly related to you writing a review for their services please let your RSC Neighbors know.
For example, if the realtor gave you a $250 off coupon on his or her services as a special promotion, you should include that information in your review. The RealtyScoreCard Neighborhood is about honest & informative reviews, so while we're happy you had an extra special experience, we ask you let the whole RSC Neighborhood know.
What if I had a bad experience? Can I say something negative?
Yes. We want to hear about your good experiences and your not so good ones. Be sure to include all the relevant facts and details. The purpose of RealtyScoreCard.com is to score Realty Pro’s so that your neighbors can make informed decisions that help them as they buy, sell, refinance or search for a home.
Whether it's a positive review or a negative one, please keep in mind that your opinions are generally protected but posting false information can have legal ramifications .
Does RealtyScoreCard.com ever remove reviews?
Not often. But in some cases one of the RealtyScoreCard.com team will remove a review (and will typically email the writer to let them know) if it doesn't follow these guidelines:
honest and unbiased information. Please do not use the reviews if there is a conflict of interest between you and the company you are about to review. For example, owners shouldn't sing the praises of their own businesses or bash their competitors, and users shouldn't comment on their current or former employers.
Privacy
What does RealyScoreCard.com do with my personal information?
RSC takes your privacy very seriously. Please take the time to review our privacy policy so you can see exactly what we do with your personal information. But know that we hate spam & junk mail just as much; if not more than you do and work to protect your sensitive information.
What if I experience Un-Neighborly–like conduct?
If you receive spam messages from another RealtyScoreCard.com Neighbor, or if you receive a message that is harassing, abusive, or contains a violation of our Terms of Use, please forward the message to info@realtyscorecard.com.
Membership
How do I cancel my RealtyScoreCard membership?
Just like any good neighbor we hate to see you “move away” however if you would like to cancel your RealtyScoreCard.com membership, all you need to do is send an email to cancel@realtyscorecard.com.
We like to do our best to make the RSC neighborhood a great place to “live” so if you don't mind telling us, we'd love to hear why you want to “move”.
We are always evolving and adding reviews as well as news & trends articles and useful free downloads so your feedback can serve to help all the rest of the RSC Neighborhood. If there's something you found unsatisfying about RealtyScoreCard.com, tell us about it and we'll do our best to try to do better.